EMR was one of the first BPOs in India to be BS7799 certified and has also now been certified for ISO 27001. The company is also DPA and HIPAA compliant. The company has a detailed Information Security Management System in place led by a team of Six Sigma Black Belts.

There are high performance firewalls at network perimeter. All external media drives in all hardware are disabled. All inbound and outbound data is monitored. Period IT audits are conducted by external agencies.

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90 servers across 5 sites Multiple operating systems – Windows 2000\2003\Unix Over 3 terabytes of data held Resilient exchange configuration Resilient internet access Applications available through terminal services across all sites and through secure remote access Multiple database servers – Oracle\SQL Warm backup database servers on DR sites Three Tier Antivirus protection using multiple scanning engines

EMR also has extensive Business Continuity and Disaster Recovery plans and team in place.